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Overview

AI-centric leadership in managed network services

NTT DATA is proud to be recognized again as a Leader in the 2026 Gartner® Magic Quadrant™ for Managed Network Services. We believe this placement reflects our continued investment, innovation, and dedication to client value.

We are one of 17 global managed network service providers (MNS) recognized in the report, which in our view focuses on key features and support levels for providers’ managed LAN, WAN, and security service delivery to global enterprise customers.

We see managed network services as including externally delivered network operation center (NOC) capabilities as well as end-to-end network and security lifecycle services. Gartner notes that "The managed network services (MNS) market focuses on externally provided network operations center (NOC functionality), as well as relevant network and security life cycle services."

Our extensive network portfolio delivers:

  • Platform-led network transformation to reduce complexity and ensure consistent service delivery
  • AI-driven operations that provide predictive insights and self-healing capabilities for proactive issue prevention
  • Full-stack observability that gives you real-time visibility and analytics for faster resolution and enhanced end-user experiences

Backed by industry-leading first contact resolution (FCR) rates and sophisticated end-to-end security monitoring, we are your partner of choice for future-proofing your network.

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Key findings

  • AI centric: Future-ready managed network services
  • Responsive: High first contact resolution for service issues
  • Secure: Sophisticated end to end security monitoring availability
Impact

Why NTT DATA

9 million+ 

configured items under support 

10,000+ 

enterprise networks installed 

10,000

patents registered 

5th largest Tier 1

IP transit in 5 continents

We believe that being recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Managed Network Services reflects our continued focus on AI centric innovation, service quality and security led delivery. We remain committed to helping enterprises operate resilient, future ready networks that support long term business outcomes.”

Rob Mello
Executive, Head of Network Solutions and Connectivity, Cloud & Security, NTT DATA, Inc.
Insights

Business outcomes enabled by AI centric networking

  1. Operational resilience
    High first contact resolution improves service responsiveness.

  2. Risk reduction
    Advanced security monitoring supports proactive operations.

  3. Global scalability
    Globally delivered services support enterprise networks.

Insights from our experts

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Get your copy of the report

Access the 2026 Gartner® Magic Quadrant™ for Managed Network Services

* Source: Gartner®, Magic Quadrant for Managed Network Services, Karen Brown, Jon Dressel, 13 April 2026.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.

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