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2026 Global AI Report: A Playbook for AI Leaders
Why AI strategy is your business strategy: The acceleration toward an AI-native state. Explore executive insights from AI leaders.
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2026 Global AI Report: A Playbook for AI Leaders
Why AI strategy is your business strategy: The acceleration toward an AI-native state. Explore executive insights from AI leaders.
Access the playbook -
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2026 Global AI Report: A Playbook for AI Leaders
Why AI strategy is your business strategy: The acceleration toward an AI-native state. Explore executive insights from AI leaders.
Access the playbook -
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2026 Global AI Report: A Playbook for AI Leaders
Why AI strategy is your business strategy: The acceleration toward an AI-native state. Explore executive insights from AI leaders.
Access the playbook -
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
-
Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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2026 Global AI Report: A Playbook for AI Leaders
Why AI strategy is your business strategy: The acceleration toward an AI-native state. Explore executive insights from AI leaders.
Access the playbook -
- Careers
A new era of AI leadership
In 2025, a clear theme emerged from our global AI research: “Playtime is over.” Organizations were moving away from AI experimentation to practical application, with clear business outcomes.
This year’s global research findings reveal that AI-driven transformation is reshaping business models, redefining the workforce and fueling growth. In short: Your AI strategy is your business strategy.
The 2026 Global AI Report: A Playbook for AI Leaders is the first in a series of content based on our global research*. It provides a roadmap for accelerating toward an AI-native state by embedding AI into the organization’s strategy, operations and culture.
Discover how some global executives are outpacing others in growth, margin and innovation. Complete the form to access your download.
* Research data is sourced from 2,567 C-suite and other senior leaders across 35 markets and 15 industries during September and October 2025
FAQ
A primary research survey conducted independently for NTT DATA late in 2025 that captures an array of experiences and expectations of global decision-makers. It explores the adoption and impact of AI in general, as well as GenAI and agentic AI, and provides insights into how organizations are transforming operations with these technologies. Most respondents represent large enterprises (84% have over 10,000 employees).
Key findings
AI leaders are growth and margin outliers. They:
- Focus on strategic alignment and speed
- Focus on high-value, growth-oriented use cases, with an end-to-end approach
- Embrace the flywheel effect, a repetitive cycle where impact ignites further investment
- Rebuild core applications with embedded AI and combine plug-and-play solutions with bespoke innovations
- Invest in scalable, secure and private or sovereign AI
- Augment their expert employees rather than replace them
- Emphasize change management to make adoption stick
- Centralize and formalize governance with dedicated Chief AI Officers (CAIOs)
- Innovate with partners to accelerate AI value and share the revenue upside
Key traits of AI leaders
2.5x
3.6x
78%
Benchmark your progress against your industry and region
The 2026 Global AI Report: A Playbook for AI Leaders draws on insights from 2,567 senior executives across 35 countries and 15 industries, including technology, manufacturing, banking, healthcare and more. Regional highlights and industry-specific findings help you benchmark your organization’s AI maturity and identify actionable opportunities in your market.
Access the full report below to explore the complete findings, or read the press release to learn more.