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2026 Global AI Report: A Playbook for AI Leaders
Why AI strategy is your business strategy: The acceleration toward an AI-native state. Explore executive insights from AI leaders.
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2026 Global AI Report: A Playbook for AI Leaders
Why AI strategy is your business strategy: The acceleration toward an AI-native state. Explore executive insights from AI leaders.
Access the playbook -
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Recent Insights
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The Future of Networking in 2025 and Beyond
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Using the cloud to cut costs needs the right approach
When organizations focus on transformation, a move to the cloud can deliver cost savings – but they often need expert advice to help them along their journey
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Make zero trust security work for your organization
Make zero trust security work for your organization across hybrid work environments.
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2026 Global AI Report: A Playbook for AI Leaders
Why AI strategy is your business strategy: The acceleration toward an AI-native state. Explore executive insights from AI leaders.
Access the playbook -
-
2026 Global AI Report: A Playbook for AI Leaders
Why AI strategy is your business strategy: The acceleration toward an AI-native state. Explore executive insights from AI leaders.
Access the playbook -
Discover how we accelerate your business transformation
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About us
CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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CLIENT STORIES
-
Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
-
Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
-
2026 Global AI Report: A Playbook for AI Leaders
Why AI strategy is your business strategy: The acceleration toward an AI-native state. Explore executive insights from AI leaders.
Access the playbook -
- Careers
Why you need to read the 2026 Global AI Report
Unlock the latest global insights on AI adoption, business impact and trends. Our 2026 Global AI Report delivers actionable intelligence sourced from 2,567 C-suite and other senior leaders across 34 markets and 15 industries.
It’s your essential guide to how AI is redefining business models, reshaping industries, fueling growth and transforming the workforce.
FAQ
Based on findings from a landmark primary research survey independently conducted for NTT DATA in late 2025, the report captures an array of AI experiences and expectations of global decision-makers. It explores the adoption and impact of AI in general, GenAI and agentic AI, providing deep insights into how organizations are transforming with these technologies. Most respondents represent large enterprises (84% have over 10,000 employees).
Report highlights
AI as the operating system of business
AI is becoming the core driver of revenue, margin, risk and talent strategy. Top-performing organizations are embedding AI in both core and noncore activities to create lasting competitive advantages.
From GenAI to agentic AI
Our report covers the evolution from GenAI to agentic AI, and explores the rise of private, sovereign and sustainable AI – and more.
Investment momentum
81% of organizations plan to increase their AI spending in the next two years, 73% will deepen their GenAI investment and 61% will boost their agentic AI initiatives.
Workforce transformation
16% of jobs could be displaced by AI within two years. However, only 10% of C-suite leaders are focusing on reducing headcounts and costs; 57% are exploring reskilling and other employee-enablement initiatives.
ROI and profit impact
Almost all C-suite leaders say that AI has had a positive impact on profit over the last year.
Geopolitical and sustainability tension
96% of organizations are considering relocating infrastructure due to geopolitical concerns, while 91% admit their AI ambitions clash with their sustainability goals.
Key findings
81%
87%
83%
Find out how your industry compares
The 2026 Global AI Report includes 15 industries and four deep-dive industry spotlights to help boards benchmark their AI pace and posture by industry sector. Access the full report below to explore the complete findings, or read the press release to learn more.