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2026 Global AI Report: A Playbook for AI Leaders
Why AI strategy is your business strategy: The acceleration toward an AI-native state. Explore executive insights from AI leaders.
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2026 Global AI Report: A Playbook for AI Leaders
Why AI strategy is your business strategy: The acceleration toward an AI-native state. Explore executive insights from AI leaders.
Access the playbook -
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Insights
Recent Insights
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The Future of Networking in 2025 and Beyond
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Using the cloud to cut costs needs the right approach
When organizations focus on transformation, a move to the cloud can deliver cost savings – but they often need expert advice to help them along their journey
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Make zero trust security work for your organization
Make zero trust security work for your organization across hybrid work environments.
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2026 Global AI Report: A Playbook for AI Leaders
Why AI strategy is your business strategy: The acceleration toward an AI-native state. Explore executive insights from AI leaders.
Access the playbook -
-
2026 Global AI Report: A Playbook for AI Leaders
Why AI strategy is your business strategy: The acceleration toward an AI-native state. Explore executive insights from AI leaders.
Access the playbook -
Discover how we accelerate your business transformation
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About us
CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
-
Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
-
2026 Global AI Report: A Playbook for AI Leaders
Why AI strategy is your business strategy: The acceleration toward an AI-native state. Explore executive insights from AI leaders.
Access the playbook -
- Careers
Overview
Deliver a connected customer experience
Experience the future of customer engagement with transformative services that elevate every interaction. Our Omnichannel Experience service delivers personalized, seamless journeys across all digital touchpoints, while our modern Contact Center solutions empower your business with agility and scalability. Together, they create a harmonious, customer-centric ecosystem that helps you meet — and exceed — dynamic customer expectations to drive loyalty and growth.
Approach
Our approach
We work with you to achieve the best outcomes from your contact center solution.
Impact
Why NTT DATA
800+
clients managed with over 100K seats
10+
years delivering contact center-as-a-service (CCaaS)
7B
customer engagements enabled each year
24
years delivering expert insights with our Global CX Benchmarking Report
Case studies
Client stories
Discover how companies in various industries achieved their goals by partnering with NTT DATA.
Contact us