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View all services and productsLeverage our capabilities to accelerate your business transformation.
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Insights
Recent Insights
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The Future of Networking in 2025 and Beyond
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Using the cloud to cut costs needs the right approach
When organizations focus on transformation, a move to the cloud can deliver cost savings – but they often need expert advice to help them along their journey
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Make zero trust security work for your organization
Make zero trust security work for your organization across hybrid work environments.
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Discover how we accelerate your business transformation
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About us
CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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- Careers
Overview
The next wave of retail: smarter, faster and more connected
Retail is no longer just about products; it’s about creating seamless, personalized experiences that resonate with today’s connected consumers. We’re at the forefront of this transformation, equipping the world’s leading retailers with cutting-edge solutions driven by AI, cloud and data analytics to reimagine how they engage with customers, streamline their operations and stay ahead of the competition.
Impact
Our impact
24+
years’ extensive experience in the retail sector
200+
global retail clients
33%
of the global top 15 retails are NTT DATA clients
300+
retail-specific SMEs and consultants
Services
Our services
Discover how we can transform your retail operations
Agile Supply Chain
Build a resilient, agile supply chain powered by agentic AI and predictive analytics. Make real-time decisions that elevate customer performance and accelerate progress toward sustainability goals.
Learn more
Consulting Services
Optimize operations, enhance customer experiences and stay ahead of market trends with our retail consulting services. From digital transformation to AI-driven insights, our retail consulting services empower you to adapt, scale and compete.
Change Management
Navigate organizational transformation with customized retail strategies for smooth transitions and employee adoption.
Customer experience
Transform customer experience through seamless, personalized interactions across all channels, enhancing customer satisfaction and loyalty through data-driven insights and innovative solutions.
Financial management and compliance
Simplify financial operations with predictive analytics, real-time reporting and compliance-focused solutions to drive profitability.
Innovative Strategies
Stay ahead of retail industry trends with cutting-edge technologies and structured innovation programs tailored to your business needs.
Marketing and Sales
Elevate customer engagement and drive revenue with targeted marketing strategies, personalized insights and data-driven sales optimization.
Product Development and Merchandising
Accelerate innovation through agile methodologies and continuous delivery, ensuring robust, scalable and user-centric digital products.
Production and Quality Control
Enhance operational efficiency and ensure product excellence through advanced process optimization and predictive maintenance.
Retail Execution and Perfect Store
Improve in-store experiences with AI-powered image recognition, advanced analytics and expert consulting services. We can help you maximize product availability and sales performance by optimizing shelf compliance and planogram execution.
Supply chain and logistics
Optimize inventory, transportation and logistics operations with scalable, integrated solutions for cost efficiency and agility.
Supplier and Sourcing Management
Optimize procurement process through strategic cost management, operational efficiency and proactive supplier collaboration using data-driven and AI enabled solutions.
Store operations
Create seamless shopping experiences and improve in-store efficiency with smart layouts, technology integration, data-driven insights and e-commerce and m-commerce solutions.
Sustainability
Drive environmental responsibility with sustainable retail solutions that reduce carbon footprints, optimize resource usage and promote sustainable growth.
Training and Learning
Empower teams with scalable retail training solutions and continuous learning programs designed to boost productivity and engagement.
Case studies
Case studies
Read how companies in the retail industry achieved their goals by partnering with NTT DATA.
Insights
Partners
Our partners
Our team
Our team
Tony Nugent
Retail Practice Manager: Middle East and Africa
Contact us
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