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View all services and productsLeverage our capabilities to accelerate your business transformation.
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Insights
Recent Insights
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The Future of Networking in 2025 and Beyond
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Using the cloud to cut costs needs the right approach
When organizations focus on transformation, a move to the cloud can deliver cost savings – but they often need expert advice to help them along their journey
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Make zero trust security work for your organization
Make zero trust security work for your organization across hybrid work environments.
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Discover how we accelerate your business transformation
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About us
CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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- Careers
Migrate to modern CX
When your contact center is central to your customer experience (CX) strategy, delivering high-quality interactions at scale is critical. Our Managed CX Services enable intelligent, agile, outcome-driven CX with simplified transitions, less risk and faster value.
From advisory to continuous support, we ensure seamless integration and long-term performance with deep AI, automation and design expertise.
Our partnership and collaboration with leading technology vendors — including AWS, Microsoft, Genesys, Nice and Cisco — provides scalable, secure and composable solutions that drive innovation, agility and operational excellence.
End-to-end service lifecycle
Our platform-based CX management improves CX by pairing expert skills with intelligent automation, supported by proactive assurance testing.
Continuous improvement and innovation
Deliver exceptional CX with our deep expertise, which gives your organization the skills, tools and strategic consulting you need to adapt to changing expectations.
Proactive CX management
We streamline customer interactions by proactively identifying issues through automated testing of platform availability, contact center functionality and call quality.
Leverage our agile CX practice
We employ agile methodologies to dynamically allocate resources, rapidly deliver on backlog priorities and continuously evolve your CX environment.
About NTT DATA
Recognition
35+ years
2,100
Worldwide reach
Industry recognition
ISG | 2025
NTT DATA named a Leader in GenAI services
HFS Research | 2025
NTT DATA named a generative enterprise services Leader for a second time
Our partners
Our services
Advisory services
Empowers clients to transform CX by adopting experience-centric strategies that drive outcomes, boost customer loyalty and unlock long-term value.
Implementation services
Fully comprehensive, end-to-end, project-based implementation services, from assessment to planning, testing, integrations, onboarding and transitions.
Managed services
Bridge the skills, knowledge and capability gaps to meet your CX management needs and exceed customer expectations in a highly competitive landscape.
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